Hospital solutions

We offer a comprehensive solution for hospitals that automates key processes, including fee payments, patient registration and hospital site navigation. The system includes self-service payment machines for cash and non-cash payments for various operations, such as the e-shop, pharmacies and other fees. It also offers an optional donation system to support individual hospital departments, patient registration with the possibility of identification using an ID document, and a call-up system with notifications. There is also an optional registration of visits, including the printing of a visitor’s business card. The solution can be extended with a system for communicating information and an advertising system.

Payment solution, self-service payment machine

The payment machine allows patients to pay for treatment and various services or products of the hospital both in cash and non-cash. After making the payment, the machine prints a receipt for the customer. Optionally, the option of donating funds to individual departments of the hospital can also be integrated into the system.

Registration of patients and visits, calling system

The practice orders the patient and sends an invitation with information about the location, time of the visit and a unique QR code for quick check-in. The patient arrives at the hospital, checks in at the self-service kiosk and waits to be recalled. The call-up screen displays serial numbers anonymously, with the patient having the option to print a serial ticket. The check-in may include questions about the patient’s health and reminders of what to bring, including information about next steps, such as the blood draw procedure. The doctor’s office is informed about the patient’s presence, sees the waiting list and can summon the patient.

The solution can be expanded to include an automated reception for visitors, medics or doctors, which provides virtual reception services with the possibility of identification and printing of a visitor’s business card. The system also includes building and space management, including access control. The solution can be used as a navigation system in large areas or buildings, or to control access to special areas or zones.

For more information, contact CZECH KIOSK.

Key components of the solution

• payment machine – provides
  • QR code scanner
  • ID scanner
  • payment terminal
  • thermal or label printer
  • optional other peripherals (e.g. wifi AP for patients) and devices see portfolio
• hospital self-service software
  • central visitor portal (cloud) – provides
    • secure web multilingual environment
    • user management
    • access to the premises (buildings, premises, surgeries)
    • connection to the hospital’s internal attendance and information
    • statistics, logging of all operations, data for monitoring
    • notifications via selected communication channels
  • frontend and backend software – provides
    • intuitive multilingual environment
    • registration, check-in/out of patients, visits
    • payment and donation interface
    • certified payment application CashMachine, which ensures processes such as scanning, payment, identification, printing, opening mailboxes, etc.
  • integration to 3rd party systems (hospital IS)
  • advertising system – provides
    • industrial digital signage screens for displaying advertisements
    • secure web environment for managing advertising spaces, sets and content

Control by the customer is intuitive and easy through the touch screen (optionally using a mobile application).

Key features

1. Autonomous operation : The system is fully autonomous, operates without the need for personnel and is available 24/7.
2. Flexible Design : Hospital automations and software are available in different variants to suit different needs.
3. Integration with internal systems : The system can be integrated with other internal hospital information systems, including building access systems, issuing access codes or cards, and operating turnstiles.
4. Patient pre-registration : Patients can pre-register online or on-site, and check-in via self-service kiosks or mobile devices.
5. Ease of use : System control is intuitive and simple, both for patients who use a touch screen or mobile application, and for operators, doctors or medics who have or can access the cloud solution.

Use cases

1. The solution is suitable for all types of healthcare operations and thanks to its modular design, it allows hospitals to select and implement only the functions that best suit their needs. In addition, the solution can be introduced gradually, step by step, according to individual services.
2. The reception kiosk offers variable use for different environments, such as hospital visits, patient registration, doctor or medic check-in. The system can provide a list of departments in the building/campus with the ability to navigate or communicate with a specific department.
3. The kiosk for employees enables the issuing of entry cards or business cards, the collection of consents to hospital conditions, training or giving feedback. The kiosk allows you to issue a replacement entry card or extend it.